Nationality     :    Singaporean/PR

Salary Range   :    S$ Negotiable

Gender          :    M/F

Requirements :

- 'A' Level / Diploma/ Degree
- Certified in CLI, DLI, ILP, HI and LOMA
- Minimum 0-5 years of relevant experience in the insurance industry or in an administrative capacity
- Understand the principles, practices and regulatory aspects of life insurance, health insurance and investment linked investment linked products
- Good interpersonal and communication skills
- Computer literacy with good working knowledge of MS office applications

Other Criteria :

- Administer Life and Health new applications in CM400, AS400, Dotsphere, Lombardi and URE system (Screening, data entry, data verification, alteration, outstanding follow up, cancellation, withdrawal, payment requisition, etc) within the defined turnaround time in order to ensure customers and intermediaries receive timely information and achieve customer satisfaction
- Coordinate and collaborate with various internal departments in order to provide appropriate and timely services to customers and intermediaries
- Complete FRCF testing as per stipulated timeline and no FDO compliance issue by constantly educating the team members on the correct procedures and regarding FDO guideline
- Manage New Business - life and health email boxes by replying and attending to customer and intermediaries enquiries/ requests within the agreed SLA and prepare correspondences where required in order to provide timely services to customers and intermediaries
- Authorise and approve policy transactions and payments within the delegated authorities in order to ensure transactions and processes are conducted accurately and timely
- Provide training and mentoring to new joiners in order to ensure proper training and guidance are given to new joiners
- Perform any other duties assigned by Executive, Manager or Department Head in order to support New Business Issuance Team to achieve section's performance objectives